eLearning and instructional design

For the majority of my career, I have been an instructional designer, creating over 100 courses and technology based resources in this period. Subject areas include:

  • Compliance, legal and health & safety training
  • Customer service and sales training
  • Leadership and management development
  • Product knowledge and product advocacy training
  • System training and simulations
  • Technical training

eLearning software expertise

I have used an extensive library of software over the years. Some of the more recent applications are listed below:

  • Adobe Captivate
  • Adobe Creative Cloud
  • Adobe Presenter
  • Articulate 3, Studio ’09, Studio ’13
  • Articulate Storyline 1 and 2
  • Brainshark
  • Camtasia Studio
  • GoMo
  • Mohive eLPS

Social media / social learning / web 2.0

I believe a quality of the modern knowledge worker is to share information with their network. The power of syndicating resources can cut through organisational hierarchies and create a network effect for team dynamics, employee moral and ultimately commercial advantage.

  • First corporate blogger at Virgin Media, leading by example
  • Promoter of wikis and collaborative technologies across teams for various organisations
  • Community leader and thought leader on the Cornerstone Connect social platform at RSA
  • Working with various senior business leaders at RSA to implement numerous global technical and sales communities of practice
  • Prominent contributor to national and global learning, learning technology and other discussions on Yammer at Deloitte
  • Community Leader and solution lead on SAP JAM social platform at GSK

Learning Management Systems

Over the years, I have used a range of learning and talent management platforms from open source systems such as Moodle, through to enterprise systems such as Docent, SumTotal, Kallidus 7, Saba 5.2, Cornerstone and SuccessFactors. The list below provides an overview of my experience:

  • Market analysis, research, RFI and the tending process and selection
  • Pre-configuration workshops with various client groups
  • Creation of connector files
  • Data feed integration
  • Documentation and process workflow mapping
  • System preparation, implementation and demonstrations to various audience levels
  • Launch, marketing and promotion
  • Reporting and Dashboard solutions
  • Training users and providing supporting “Just in time” performance resources
  • System/Platform administration

Web Portals

I have created numerous web portals for different organisations. The size, complexity and richness of each portal has varied between implementations. For each category listed below, I have designed and programmed each portal to an agreed specification. Separate to this list, where budget permitted, I have also worked with CMS systems and a distributed team of content contributors.

  • Providing increased context around learning resources and development programmes
  • Detailed help and support resources
  • Team and department websites
  • Practical tools to support the creation, development and promotion of content with business audiences.